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WARRANTYPOLICY

Our Policies On Warranty & More

LIMITED WARRANTY COVERAGE

County Line Suspension’s Warranty Guard is designed to provide additional protection for eligible County Line Suspension products when they are properly installed and used under normal operating conditions.

This Limited Warranty applies only to qualifying County Line Suspension components and only under the terms, conditions, exclusions, and limitations stated in this policy.

This policy is intended to support the customer when a suspension-related concern occurs due to a covered County Line Suspension part. Coverage is limited to the specific components listed below and does not automatically extend to unrelated factory vehicle parts, third-party aftermarket parts, tires, wheels, drivetrain components, or damage caused by improper use.

ITEMS COVERED BY THIS LIMITED WARRANTY

This Limited Warranty may apply to County Line Suspension-branded components, including:

• Upper control arms, including bushings, ball joints, uniballs, sleeves, and supplied hardware.

• Lower control arms, when included in a County Line Suspension kit.

• Traction bars, including brackets, joints, bushings, rod ends, and hardware.

• Radius arms, including brackets, crossmembers, bushings, joints, and supplied hardware.

• Track bars, sway bar links, pitman arms, steering stabilizer brackets, and correction components.

• Lift kit brackets, crossmembers, bump stop extensions, shock brackets, differential drop brackets, and relocation brackets.

• Coil springs, leaf springs, add-a-leafs, lift blocks, U-bolts, shackles, and related hardware.

• Shocks, struts, and coilovers, when covered under the applicable product warranty.

Coverage applies only to County Line Suspension parts included in the original kit or product purchase.

INSTALLATION & MAINTENANCE REQUIREMENTS

All products must be installed according to County Line Suspension instructions.

Proper installation includes using the correct hardware, torque specifications, alignment procedures, and post-install inspection. Suspension components should be inspected regularly and re-torqued after the recommended break-in period.

County Line Suspension may request proof of purchase, installation records, alignment records, photos, maintenance history, or a professional diagnosis before approving a claim.

Failure to properly install, inspect, or maintain the product may void this Limited Warranty.

WARRANTY EXCLUSIONS

This Limited Warranty does not cover damage caused by:

• Improper installation, misuse, abuse, neglect, collision, racing, or off-road abuse.

• Overloading the vehicle beyond recommended weight, towing, or suspension limits.

• Unauthorized cutting, welding, bending, grinding, repair, or modification.

• Use of incorrect, incompatible, or non-approved parts or hardware.

• Corrosion, salt, chemicals, weather exposure, road hazards, or environmental damage.

• Normal wear and tear, including wear to bushings, joints, rod ends, heim joints, ball joints, uniballs, shocks, coatings, paint, or finishes.

• Noise, vibration, ride quality changes, alignment changes, or steering feel unless caused by a verified defect.

• Vehicles with altered, disconnected, or inaccurate odometers.

ITEMS NOT COVERED

This Limited Warranty does not cover:

• Tires, wheels, wheel spacers, lug nuts, or tire pressure sensors.

• Brakes, brake lines, ABS sensors, hubs, wheel bearings, axles, driveshafts, differentials, transmissions, transfer cases, or engine components.

• Body panels, bumpers, lights, mirrors, glass, trim, paint, rust, or cosmetic damage.

• Electrical systems, sensors, cameras, sound systems, alarms, or driver-assistance systems.

• Fluids, lubricants, belts, hoses, filters, batteries, exhaust parts, or general maintenance items.

• Labor, towing, rental vehicles, storage fees, loss of use, loss of income, or inconvenience unless specifically approved in writing.

WARRANTY REMEDY

If a claim is approved, County Line Suspension may choose to repair, replace, or reimburse the customer for the covered County Line Suspension component.

Replacement parts may be new, revised, refurbished, or equivalent parts at County Line Suspension’s discretion.

County Line Suspension’s total responsibility under this Limited Warranty will not exceed the original purchase price paid for the covered product.

NON-TRANSFERABLE WARRANTY

This Limited Warranty applies only to the original purchaser and cannot be transferred, sold, assigned, or extended to another person or vehicle owner.

If the vehicle or product is sold, traded, or transferred, the warranty becomes void.

CLAIM PROCESS

To begin a warranty claim, contact County Line Suspension before repairing, replacing, removing, modifying, or discarding the suspected defective part.

The customer may be required to provide:

Proof of purchase

Vehicle year, make, model, mileage, and VIN

Product part number or kit number

Photos or videos of the issue

Installation and alignment records

Maintenance records

Written diagnosis from a qualified repair facility

County Line Suspension must review and approve the claim before any repair, replacement, or reimbursement is authorized.

A $100 claim deductible may apply before approved warranty service is completed.

IMPORTANT NOTICE

Do not continue using, repair, modify, or discard any suspected defective part until County Line Suspension has reviewed the claim and provided instructions.

County Line Suspension reserves the right to inspect all products submitted for warranty review and determine whether the issue is covered under this Limited Warranty.